GDPR & CCPA Compliance
Lodgei.com is committed to protecting your personal information and ensuring transparency in how data is collected, processed, and stored. This page outlines your rights under GDPR (European Union) and CCPA (California Consumer Privacy Act).
1. Your Rights Under GDPR
For users located within the European Economic Area (EEA), GDPR grants the following rights:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request corrections to any inaccurate or incomplete data.
- Right to Erasure (“Right to Be Forgotten”): Request the deletion of your data when legally applicable.
- Right to Restrict Processing: Limit how your data is used under certain conditions.
- Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to certain forms of data processing, including marketing.
2. Your Rights Under CCPA
For California residents, CCPA provides the following privacy rights:
- Right to Know: Request details about the categories and specific personal data we collect.
- Right to Deletion: Request deletion of your personal information, subject to legal limitations.
- Right to Opt-Out of Data Selling: You may request that your data not be sold. (Lodgei.com does not sell personal information.)
- Right to Non-Discrimination: You will not be denied services or charged different prices for exercising your privacy rights.
3. How to Submit a Data Request
To exercise your GDPR or CCPA rights, you may submit a request by email:
care@lodgei.com
For verification, we may request additional information to confirm your identity.
4. Data Processing Basis
Lodgei.com processes personal data under the following lawful bases:
- Contractual Necessity: To complete bookings and provide travel-related services.
- Legitimate Interests: To improve our services, prevent fraud, and ensure platform security.
- Legal Compliance: To meet regulatory, tax, and reporting obligations.
- User Consent: For optional activities such as newsletters or cookie-based analytics (when applicable).
For more detailed information about how we handle personal data, please refer to our Privacy Policy.